FAQs

We are excited to implement our new online membership portal and a new secure membership fee payment credit card processing solution. Please click Member Portal from the top navigation and select Membership Renewal. Please follow the on-screen prompts to complete the process. 

Within the Downtown Redwood City community, there is a lot of benefit to be found in networking. Foremost, we provide a structure for that.

Secondly, between laws, ordinances, standards, and deadlines for city and business related topics— there is always something changing. We will keep you up to date with all of it, and can provide resources to you if and when it is needed.

Membership is $200 annually billed on a reoccurring basis.

The membership fee $200 yearly and you can pay with any major credit card. If you prefer to pay by cash or check, please contact Regina.

Yes, there is a 50% discount for all additional businesses that are owned by the same person. Please contact Regina for details.

Membership is strictly for individual business entities. Members are responsible for maintaining privacy and adhering to professional conduct while using the portal. While sharing access with a colleague is possible, it is not recommended. Avoid sharing membership portal access with other businesses.

The Redwood City Downtown Business Group is comprised of an assortment of professional and creditable businesses from Redwood City. There are over 100 members and growning. 

The membership subscription will auto-renew yearly in the month of January and will be billed to the credit card associated with your account.

If you are prompted with the message…

“Your account is currently not active. An administrator needs to activate your account before you can login”

Please follow these steps:

1. 1. Double-check that you received an email with the subject line “Email verification at Downtown Redwood City Business Group”
   2. From this email message, click the link to activate your account, which will load a website membership page titled “Welcome Back” page.
   3. Next from the webpage, you’ll be prompted with a confirmation your account has been activated.
   4. To access exclusive membership portal benefits, click the link from the Membership Portal option.

*If you are still unable to access your account, please email the website admin at dbg@exclusiveimage.net.

1. Click the Member Portal menu title from the top navigation.
2. Select Profile and click My Profile.
3. Scroll toward the bottom of the page to the “Transactions History” section.
   • Note, you can also print your paid receipts. 

1. Click the Member Portal menu title from the top navigation.
2. Select Profile and click Change Password.

To see a walkthrough of the process see steps 1 – 13 on our walkthrough page.

1. Click the Member Portal menu title from the top navigation.
2. Select Profile and click My Profile
3. Scroll down the page to locate the Current Membership section and click the Update Credit Card button.
4. Next, follow the on-screen prompts to complete the process. 

If you are unsure of what your username is, send us an e-mail from your primary e-mail address with your first and last name and the name of your business.

We will follow up with you within 1 – 5 business days with your username.

Please email Regina.

Please contact Regina Van Brunt at 650-455-5144 or email. For website technical questions please email Jeff, with Exclusive Image.